When this happens, email continues to work however, the user is not going to receive any emails to Outlook since it’s connected to Office365 they receive it to their respective source server. This feature is great since it would automatically detect your Office365 account however, it can also be a huge problem when you’re in the process of migrating to Office365. Connection of the computer and the source server is interrupted or blocked by firewall/antivirus.Autodiscover is not working on the source server.You have users that are not yet active to Office365 has a mailbox provisioned to it due to Exchange license assigned.Please note: OIT cannot support the Apple Mail application past this initial configuration because the vendor does not consistently adhere to Microsofts Exchange standards. 2017 and higher) that forces your Outlook 2016 to connect to Office365 when: The following instructions step through the process of configuring your Office 365 Exchange Online account with Apple Mail for macOS 10.15 or higher. Microsoft launched the “Direct Connect to Office365 Feature”(Outlook 2016 version.
You are setting up a non-Office365 mailbox or an on-premise Exchange mailbox, but it is detecting your Office365 account even though the Autodiscover is not pointed to Office365. Photo by Campaign Creators on Unsplash Issue: Outlook bypasses Autodiscover and directly connects to Office365 Scenario
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